This Cookie Policy informs you about the use of data storage and retrieval devices on user terminals of this Website.
Cookies are files that are downloaded to the User's computer/smartphone/tablet when accessing certain web pages and applications, allowing the storage of User preferences to make interaction between the User and the Website faster and easier.
The information collected by cookies is anonymous and contains no sensitive information, as they do not collect data that could personally identify the User. In any case, the User may access their browser settings to modify and/or block the installation of Cookies sent from the Website, without this preventing access to its content.
This Website uses cookies or other storage and retrieval devices to monitor User interactions with the services offered on the Website.
Cookies make it possible to recognize a User’s browser as well as the type of device used to access the Website, and they are used to facilitate the User’s next visit and make the Website more useful.
For example, Encuesta.com uses cookies to ensure the Website works correctly and to understand your browsing experience, among other things.
Ultimately, the use of cookies allows Encuesta.com to optimize User navigation, adapting the information and services offered to their interests and preferences.
The Website uses the following types of cookies:
These cookies allow the Website to function properly and are essential for the User to use all Website options and navigate and use its features normally.
| Name | Expiration Time | Description |
|---|---|---|
| Owned by Encuesta.com | ||
| _gtmUserID | 2 years | Google Analytics / Google Tag Manager, authenticated user ID |
| XSRF-TOKEN | Session cookie | Token for user session management. |
| JSESSIONID | Session cookie | Auto-generated session ID for user access |
| eencuestaResponse_{id} | Does not expire | Encrypted auto-generated response ID while previewing or responding to a survey |
| eencuestaEnded_{id} | Does not expire | Encrypted response ID for a completed survey |
| eencuestaProtection_{id} | Does not expire | Encrypted response ID (usage must be confirmed in the code) |
| Related to the website | ||
| cookie_notice_accepted | 1 day | Records the user’s acceptance of cookies |
| qtrans_front_language | 1 year | Browser redirection based on selected language |
| wp-settings-7, wp-settings-time-7 | 2 years | Template settings and customization |
These are cookies sent to the User's device from a domain not managed by Encuesta.com but by another entity that processes the data obtained through its cookies.
These cookies collect anonymous information about the User's browsing behavior.
They allow monitoring and analysis of User behavior on the Website. The data collected is used to create browsing profiles for Users of this Website in order to improve our service.
The main objectives of these cookies are:
• Allow anonymous identification of browsing Users and estimate the number of visitors.
• Identify the most visited content anonymously.
• Determine if the User is a returning visitor.
Encuesta.com uses the following providers:
Cookies for the Google Analytics service. These cookies are identified by the prefixes “_ga”, “_gat”, “_gid” or “_dc_gtm” and have a duration of 1 to 3 years. For more information, visit the Google cookie policy.
Cookies for the Zendesk support service. These cookies are identified by the prefix “zendesk_”. For more information, visit the Zendesk cookie policy.
All browsers allow you to make changes to disable cookie settings. That is why most browsers offer the option to manage cookies for more precise privacy control.
These settings are located in your browser's “options” or “preferences” menu.
Below are the links to disable cookies in each browser:
– Internet Explorer (https://goo.gl/iU2wh2 )
• In the tools menu, select “Internet Options”.
• Click the privacy tab.
• You can configure privacy with a slider with six levels: Block all cookies, High, Medium High, Medium (default), Low, and Accept all cookies.
– Mozilla Firefox (https://goo.gl/SuFDW4)
• At the top of the Firefox window, click the Tools menu.
• Select Options.
• Select the Privacy panel.
• In the Firefox option, choose Use custom settings for history to configure the options.
– Google Chrome (https://goo.gl/fQnkSB)
• Click the menu on the toolbar.
• Select Settings.
• Click Show advanced options.
• Under “Privacy”, click Content settings.
• In the Cookies section, configure the settings.
– Safari (https://goo.gl/UjBqWM)
• In the settings menu, select “Preferences”.
• Open the privacy tab.
• Select the desired option in the “block cookies” section.
• Note that certain functions and full functionality of the Website may not be available after disabling cookies.
If you do not want to be tracked by cookies, Google has developed a browser add-on available at: https://goo.gl/up4ND.
Encuesta.com also uses cookies or other storage devices on mobile devices.
Just like on desktop browsers, mobile browser options allow you to change privacy settings to disable or delete cookies.
Follow your mobile browser developer’s instructions to modify privacy settings.
Here are some links to guide you in adjusting privacy options on your mobile device:
– iOS: (https://goo.gl/61xevS)
– Windows Phone: (https://goo.gl/tKyb0y)
– Chrome Mobile: (https://goo.gl/XJp7N)
– Opera Mobile: (https://goo.gl/Nzr8s7)
If you continue browsing, we understand that you accept the use of cookies by the Website.
Please note that if you block or do not accept the installation of cookies, certain services may not be available or you may not be able to access certain services or take full advantage of everything this Website offers.
For more information, consult the Spanish Data Protection Agency's Guide on the Use of Cookies.
The data controller is WEBTOOLS, S.L. (hereinafter, “WEBTOOLS”), with VAT number B-84794122, and registered office at Paseo de la Castellana 123, Right Staircase, 3ºB, 28046 Madrid.
WEBTOOLS provides its services through its web application Encuesta.com.
We inform you that the domain name of the website encuesta.com (hereinafter, the “Website”) is owned by WEBTOOLS.
Access and/or use of the Website grants you the status of User (hereinafter, the "User"), and implies acceptance of this Privacy Policy.
The User may contact WEBTOOLS at the following email: [info@webtools.es].
Your personal data collected by WEBTOOLS through Encuesta.com may be used to provide the services offered on the Website.
The User also consents to the processing of their data for profiling and data segmentation purposes. These processes aim to analyze and create statistics on Website traffic and usage by Users, as well as to offer advertising aligned with their interests.
Data collected by WEBTOOLS through Encuesta.com will be retained as long as the contractual relationship between the parties exists, unless the User requests the deletion of said data.
The User has the right to (i) access their personal data, (ii) request rectification of inaccurate data or, where appropriate, request (iii) deletion, (iv) restriction of data processing, (v) object to data processing, and (vi) request data portability. Additionally, the User may exercise their (vii) right to be forgotten, (viii) right to lodge a complaint with the supervisory authority, and (ix) the right to withdraw consent at any time.
The User can exercise these rights by contacting [info@webtools.es], indicating the reason for the request and including a copy of their ID.
Requests can also be sent by mail to:
WEBTOOLS, S.L.
Paseo de la Castellana 123, Right Staircase, 3ºB
28046 Madrid
Without prejudice to other legal remedies, the User has the right to lodge a complaint with a supervisory authority, particularly in the EU member state of habitual residence, place of work, or place of the alleged infringement, if they believe the processing of personal data is not in compliance with regulations or if their rights are not satisfied. The supervisory authority will inform the complainant of the outcome.